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We guarantee that all products you buy are free of defects or you may return it immediately for a new replacement.
If you are not satisfied with your item, you may return it to us within a period of 14 days. Shipping cost is non-refundable for undelivered, unclaimed, returned and refused packages, unless we made an error.
All items are shipped USPS, and a tracking number is e-mailed to you upon shipment.
Note: ITEMS SHIP TO LOWER 48 STATE ADDRESSES ONLY
ADDITIONAL TERMS WHICH APPLIES TO CELL PHONES
We will not accept returns for non-damaged Cell Phones. For damaged cell phones, we must receive a request for a RMA within 7 days from the date of delivery otherwise the RMA will be declined.
Cell Phones Information: GSM vs CDMA and Frequency concerns.
This supplier tries to provide the best quality of support, and with the large variety of cellular phones offered, there are some factors you should be aware of. A large part of their cellular inventory consists of GSM phones.
Some GSM (Global System for Mobile Communications) providers include Cingular, Tmobile, AT&T, etc… A GSM network differs from a CDMA (Code Division Multiple Access) network in several ways, the easiest to distinguish by being that a GSM phone requires a SIM card (which is not included). SIM cards can be obtained from your provider.
When purchasing a GSM phone you should take into consideration which bandwidth frequency is available in your area. Please contact your service provider for assistance.
The frequency coverage depends on the area and your service provider.
GSM cellular phones only run on 4 possible frequencies, 850/900/1800/1900.
Quad Band phones can run on all 4 frequencies, Tri Band phones will only work on 3 out of the 4 frequencies, and Dual Band phones will only work on 2 out of the 4 frequencies.
850/1900 are US frequencies, and 900/1800 are international frequencies.
The majority of the Tri Band phones are 900/1800/1900 which means they work internationally as well as on a US 1900 frequency (850 frequency will not work). Please check with your provider for details on the frequency in your area prior to placing your order.
Phones returned due to frequency issues are subject to approval and a 20% restocking fee.
All phones intended for use with carriers other than GSM networks are marked accordingly.
As the majority of phones are international models, and are not assigned to one specific carrier, unless marked otherwise, the GSM phones can be used on any GSM network: Cingular, Tmobile, AT&T, etc… However for best service from your cellular phone, the above frequency regulations must be observed.
*Cell phones which are marked as unlocked ( being international phones ) are not capable of working on the internet. They are not enabled to browse the internet and will not be able to access it.
This supplier also provides you with certain CDMA and IDEN phone models which work with the provider specified ion the item description.
All phones intended for use with CDMA and IDEN networks are specifically marked.
PLEASE NOTE: All cellular phones are sold as is and do not include manufacturer warranties. Please refer to the return policy for further information.
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